Online Casino Klarna - Full Privacy Policy

We are a licensed online gambling operator regulated by the Malta Gaming Authority (MGA). We act as the data controller for all personal information collected through our platform. If you have any questions about how we handle your data, contact our privacy team directly at [email protected].

We collect personal data at different stages of your interaction with online casino Klarna.

The categories of data we process include:

• Identity data: full name, date of birth, nationality, and government-issued ID details
• Contact data: email address, phone number, and residential address
• Financial data: payment method details, transaction history, deposit and withdrawal records
• Verification data: copies of identity documents submitted during KYC procedures
• Technical data: IP address, browser type, device identifiers, and operating system
• Usage data: login history, session duration, game activity, and betting patterns
• Communication data: records of correspondence with our support team

We collect this data directly from you at registration, through your ongoing use of the platform, and from third-party identity verification and payment processing services where required.

Klarna online casino uses your personal data for the following purposes:

• Account management: creating, maintaining, and securing your player account
• Identity verification: fulfilling KYC obligations required by MGA regulations
• Payment processing: handling deposits, withdrawals, and fraud prevention
• Bonus and promotion administration: tracking eligibility and wagering compliance
• Customer support: responding to queries, complaints, and account requests
• Responsible gambling: monitoring play patterns and applying self-imposed limits
• Legal compliance: meeting obligations under MGA licence conditions, anti-money laundering laws, and GDPR
• Platform improvement: analysing usage data to improve performance and user experience
• Marketing communications: sending promotional offers and newsletters where you have given explicit consent

Klarna Casino online processes your personal data on the following legal grounds under GDPR Article 6:

• Contractual necessity: processing required to fulfil our obligations under the player agreement, including account management and payment processing
• Legal obligation: processing required to comply with MGA licence conditions, anti-money laundering regulations, and tax reporting requirements
• Legitimate interests: processing carried out for fraud prevention, platform security, and responsible gambling monitoring, where these interests do not override your fundamental rights
• Consent: processing carried out for direct marketing and non-essential cookies, where you have provided explicit, freely given consent that can be withdrawn at any time

Online casino Klarna does not sell your personal data to third parties.

We share data only where necessary and only with the following categories of recipients:

• Payment processors: to facilitate deposits and withdrawals on your account
• Identity verification providers: to complete KYC checks as required by our MGA licence
• Regulatory authorities: including the Malta Gaming Authority, where disclosure is required by law
• Responsible gambling organisations: where a player has entered a self-exclusion programme that requires cross-platform notification
• IT and platform service providers: who process data on our behalf under strict data processing agreements
• Legal and law enforcement authorities: where we are required to disclose information under applicable law

All third parties who process data on our behalf are contractually bound to handle it in accordance with GDPR standards and to use it only for the specified purpose.

Klarna online casino uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse usage patterns.

The categories of cookies we use include:

• Strictly necessary cookies: essential for platform functionality - these cannot be disabled
• Performance cookies: collect anonymised data on how players navigate the platform, used to improve functionality
• Functional cookies: remember your language preference, currency selection, and login status
• Marketing cookies: track your activity to deliver relevant promotional content, active only with your consent

You can manage your cookie preferences through the cookie settings panel available on our platform. Withdrawing consent for non-essential cookies does not affect the lawfulness of processing carried out before withdrawal.

Klarna Casino online retains your personal data for as long as necessary to fulfil the purposes outlined in this policy and to meet our legal obligations:

• Account data: retained for the duration of your account and for five years following account closure, as required by MGA regulations and anti-money laundering law
• Transaction records: retained for a minimum of five years from the date of the transaction
• KYC documents: retained for five years following the end of the business relationship
• Marketing data: retained until you withdraw consent or unsubscribe from communications
• Support correspondence: retained for two years from the date of the last interaction

When data is no longer required, we delete or anonymise it securely in line with our internal data retention procedures.

We apply technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. Security measures in place at online casino Klarna include:

• 256-bit SSL encryption on all data transmitted between your device and our platform
• Access controls: personal data is accessible only to authorised personnel who require it to perform their role
• Two-factor authentication: available on all player accounts to prevent unauthorised login
• Regular security audits: conducted by independent third parties to identify and address vulnerabilities
• Incident response procedures: in place to detect, report, and address data breaches in accordance with GDPR Article 33

In the event of a data breach that poses a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours and inform affected players without undue delay.

Klarna online casino is based in Malta and operates within the European Economic Area (EEA). Where we transfer personal data to service providers located outside the EEA, we ensure that appropriate safeguards are in place in accordance with GDPR Chapter V. These safeguards include:

• Transfers to countries recognised by the European Commission as providing an adequate level of data protection
• Standard Contractual Clauses (SCCs) approved by the European Commission where adequacy decisions do not apply
• Binding Corporate Rules where data is transferred within a corporate group

We do not transfer personal data to jurisdictions that do not meet GDPR transfer requirements without implementing the appropriate safeguards listed above.

Under GDPR, players at Klarna Casino online have the following rights in relation to their personal data:

• Right of access: request a copy of the personal data we hold about you
• Right to rectification: request correction of inaccurate or incomplete data
• Right to erasure: request deletion of your data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations
• Right to restriction: request that we limit processing of your data in certain circumstances
• Right to data portability: receive your data in a structured, machine-readable format where processing is based on consent or contract
• Right to object: object to processing based on legitimate interests, including direct marketing
• Right to withdraw consent: withdraw consent for marketing communications or non-essential cookies at any time without affecting prior processing

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days of receiving your request. If you are not satisfied with our response, you have the right to lodge a complaint with the Information and Data Protection Commissioner (IDPC) of Malta or the supervisory authority in your country of residence.